Effective Date: 17th August 2025

1. Introduction

At MindYatra (referred to as "we," "us," or "our"), your privacy and the security of your personal data are of utmost importance. This Privacy Policy is designed to inform you about how we collect, use, and safeguard your information in compliance with Indian laws, including the Information Technology Act, 2000, and the Sensitive Personal Data or Information (SPDI) Rules. By accessing or using our website (www.mindyatra.in), you agree to the terms outlined in this Privacy Policy, including features such as UṇarAtma.

By using MindYatra, you agree to the practices described in this Privacy Policy and consent to the collection and use of your data in accordance with applicable Indian laws.

2. Information We Collect

  • Personal Information: Name, email, phone number, date of birth, gender, and contact details.
  • Wellness Data: Voice notes, written journals, test results (e.g., UṇarAtma), meditation activity, usage logs, and engagement patterns.
  • Technical Data: IP address, device type, browser type, operating system, and analytics identifiers.
  • Usage Data: Information on how you interact with music, games, therapy sessions, eBooks, journaling tools, and other features.

3. Purpose of Data Collection

  • To provide and personalize MindYatra's wellness tools, programs, and services.
  • To generate self-awareness insights (psychological and/or astrological) for features such as UṇarAtma.
  • To communicate important updates, recommendations, and service-related information.
  • To conduct anonymized research and platform development (only with your explicit consent).
  • To address customer support requests and inquiries.

4. Data Storage & Retention

  • All sensitive data is encrypted and stored securely.
  • Voice and written responses submitted for journaling or UṇarAtma are deleted within 30 days of report generation, unless explicit consent is given for anonymized research.
  • Personal data is retained only for as long as required by law or necessary for service delivery.

5. Data Sharing & Disclosure

  • Mindyatra does not sell personal data.
  • Data may be shared only with trusted service providers, licensed therapists, or partners to deliver services.
  • Information may be disclosed if required by law, court orders, or government authorities under Indian law.
  • Third-party partners and therapy providers follow their own privacy policies; we encourage reviewing them before use.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.
  • Withdraw consent at any time.
  • Request information on how your data is used.
  • Object to certain uses of your data.

To exercise these rights, contact us at Support@mindyatra.in.

7. AI and Automated Insights

Features like UṇarAtma use AI to deliver insights. These results are for self-awareness and educational purposes only and must not be considered medical or clinical advice. You may request deletion of your AI-related data at any time.

8. Security Measures

  • End-to-end encryption for sensitive information.
  • Secure servers with restricted access.
  • Regular audits and security reviews.

Despite these safeguards, no digital platform is 100% secure. Users share information at their own discretion.

9. Children's Privacy

Mindyatra is intended for individuals aged 18 and above. Minors may only use the services with verified parental or guardian consent. We do not knowingly collect personal data from children without authorization.

10. International Users

Although Mindyatra may be accessed globally, all data processing and handling are carried out in compliance with Indian data protection laws. By using Mindyatra, you consent to the transfer and processing of your data in India.

11. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India, including the Indian Penal Code (IPC), the Information Technology Act, 2000, and applicable data protection rules. In the event of any disputes, claims, or issues, the matter shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

12. Policy Updates

We may update this Privacy Policy from time to time. Any modifications will be posted on our website and app with a revised effective date. Continued use of Mindyatra constitutes acceptance of updated terms.

13. Contact Us

For any privacy-related concerns, requests, or clarifications, please contact us:

Address: Jayanagar, Bengaluru, Karnataka, India

Your trust matters to us. At Mindyatra, we are dedicated to ensuring your data remains private, secure, and protected under Indian law.