Terms and Conditions & Disclaimer

PART 1 — Terms & Conditions

Last Updated: 30 March 2026

These Terms and Conditions ('Terms') govern your use of the MindYatra platform and all its services available at mindyatra.in. By registering or using MindYatra, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Definitions

Term	Meaning
'Platform'	MindYatra website, mobile application, and all digital services at mindyatra.in
'User' / 'You'	Any individual who accesses or uses the Platform
'MindYatra' / 'We'	The company, its owners, employees, consultants, and representatives
'KYMH'	Know Your Mental Health — the two-phase non-clinical wellness assessment
'KYMH Submission'	Any drawing, sketch, image, voice recording, or text submitted in Phase 1
'KYMH Report'	The non-clinical wellness analysis prepared by an associated psychologist
'AI Tools'	The suite of AI-powered self-assessment instruments on the platform
'Facilitated Sessions'	Wellness, life coaching, and non-clinical sessions organised between users and registered psychologists
'Activity Hub'	The collection of games, exercises, and e-books on the platform
'UṇarAtma'	AI-based psychological/astrological insight tool for self-awareness and personal growth

2. Eligibility

• You must be at least 18 years of age, or have parental/guardian consent if under 18.
• You must be legally competent to enter into a binding contract under the Indian Contract Act, 1872.
• By using the platform, you confirm all information you provide is accurate and truthful.

3. Services — Scope and Limitations

3.1 Know Your Mental Health (KYMH)

Phase 1 — Users voluntarily submit drawings, sketches, or voice recordings as expressions of their thoughts and emotions.

• All submissions are voluntary. You retain ownership of your submissions.
• By submitting, you grant MindYatra a limited licence to share your submission with the assigned reviewing psychologist solely for generating your KYMH Report.
• You must not submit content that is false, misleading, or intended to test the system.

Phase 2 — The KYMH Report is:

• A non-clinical wellness perspective, not a clinical document of any kind.
• Not to be used for insurance claims, legal proceedings, or medical decisions.
• Based solely on the submission provided and the psychologist's general wellness knowledge.

3.2 AI Self-Assessment Tools (including all AI assessments)

• AI assessment results are for personal self-awareness only.
• Results do not constitute any form of diagnosis.
• You agree not to share AI assessment results as clinical evidence in any context.
• These tools are designed for self-awareness and personal growth, and are not a substitute for professional advice.

3.3 Facilitated Psychologist Sessions

• MindYatra is an intermediary technology platform connecting users with independent registered psychologists.
• MindYatra does not employ psychologists in a clinical capacity and is not responsible for session content or outcomes. MindYatra hires psychologists only to conduct non-clinical services.
• Sessions are strictly for wellness guidance, life coaching, and non-clinical emotional support.
• No medical, psychiatric, or clinical services are provided or facilitated through these sessions.

3.4 Activity Hub (Music, Meditation, Stories, Games, E-books)

• Games, exercises, music, meditation resources, and e-books are for recreational wellness and emotional support only.
• They do not constitute therapeutic intervention.
• E-books are for personal use only. Reproduction or redistribution is prohibited.

4. User Obligations

• Provide accurate registration information and keep it updated.
• Maintain confidentiality of your login credentials and account security.
• Use the platform only for lawful, personal wellness purposes.
• Respect the privacy and experience of other users.
• Not upload or submit any content that is defamatory, obscene, threatening, or illegal.
• Not attempt to reverse-engineer, scrape, or misuse any AI tool or platform feature.
• Not use the platform for any commercial purpose without prior written consent.

5. KYMH Submission - User Responsibilities

• The submission is your own genuine expression of your current emotional or mental state.
• You have not submitted content belonging to a third party without consent.
• You understand the submission will be reviewed by a human psychologist.
• You are not submitting sensitive third-party information that could identify another person.
• You consent to the submission being used solely for generating your KYMH Report and, for drawings/sketches only, for anonymised platform improvement.

6. Intellectual Property

All platform content — AI tools, UI/UX design, KYMH report templates, Activity Hub content, e-books, music, stories, guides, branding — is the exclusive intellectual property of MindYatra and its licensors, protected under the Copyright Act, 1957. Unauthorized reproduction or distribution is strictly prohibited.

• You are granted a limited, personal, non-transferable licence for platform use only.
• KYMH Reports are for your personal use only. They may not be reproduced, distributed, or published.
• E-books and Activity Hub content from the Activity Hub are for personal use only.

7. Subscription, Payments & Refunds

• All prices are in INR, inclusive of applicable GST, and comply with Indian tax law.
• Payments are processed via secure, PCI-compliant third-party gateways.
• Subscriptions renew automatically unless cancelled prior to the renewal date.
• MindYatra reserves the right to revise pricing with 15 days' prior notice to registered users.

Refund Policy:

• KYMH: Eligible before Phase 2 report is dispatched. No refund after report delivery.
• Facilitated Sessions: Eligible if cancelled at least 24 hours before the scheduled session.
• Activity Hub Subscriptions: Refund within 7 days of purchase if no content has been accessed.
• All Prepaid Services: Non-refundable unless stated otherwise. Exceptional cases reviewed with compassion.

8. Limitation of Liability

To the fullest extent permitted by Indian law, MindYatra shall not be liable for any damages arising from reliance on KYMH Reports, AI assessment results, facilitated session outcomes, or Activity Hub content. Use of the platform is at your own risk. Maximum liability in any case shall not exceed the amount paid by you in the preceding 3 months.

9. Indemnification

You agree to indemnify and hold harmless MindYatra, its directors, employees, and associated psychologists from any claims, losses, or expenses arising from your misuse of the platform, violation of these Terms, or misrepresentation of your wellness needs.

10. Governing Law & Dispute Resolution

• Governed by the laws of India.
• Disputes first resolved through mutual negotiation within 30 days.
• Unresolved disputes referred to arbitration under the Arbitration and Conciliation Act, 1996. Seat: Bengaluru, Karnataka.
• Exclusive jurisdiction: Courts of Bengaluru, Karnataka for non-arbitrable matters.

11. Amendments & 12. Termination

MindYatra reserves the right to amend these Terms at any time. Updated Terms will be posted at mindyatra.in. Continued use after notification constitutes acceptance. We reserve the right to suspend or terminate access if misuse is detected, including violation of these Terms or any applicable laws.

PART 2 — Platform Disclaimer

KYMH — Specific Disclaimer

Phase 1: Drawing, sketching, and voice recording tools are NOT psychological projective tests, clinical instruments, or diagnostic tools.

Phase 2: The KYMH Report is a non-clinical wellness review — NOT a clinical diagnosis, psychiatric assessment, or medical opinion. NOT admissible as a clinical document in any legal, medical, or insurance proceeding.

Psychologist Facilitation — Intermediary Role

MindYatra acts solely as a technology intermediary. Sessions facilitated are for wellness guidance and non-clinical emotional support only. No doctor-patient relationship is created.

No Real-Time Monitoring & Emergency Responsibility

AI Tools — Third Party & Privacy Note

All AI-powered tools on MindYatra including UṇarAtma and all self-assessment instruments are delivered through third-party AI service providers. No personally identifiable information such as your name, email address, phone number, or any registration details is shared with any AI service or third-party plugin at any point. The reports and insights generated are built solely from the inputs you provide within the tool itself.

Data Deletion Policy

Users can request the deletion of their personal data at any time. Send an email to Support@mindyatra.in with the subject line 'Data Deletion Request' from your registered email address. Verified requests will be processed within 7–30 business days.

PART 3 — Consent, Contact & Legal