Terms and Conditions

Terms and Conditions

1. Acceptance of Terms

By accessing or using MindYatra's website, services, and mobile app, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree with any part of these terms, please refrain from using our services.

2. Services Description

MindYatra offers self-improvement resources, wellness tools (music, meditation, stories, games), and psychological/astrological insight tools (such as UṇarAtma). These tools are designed for self-awareness and personal growth. MindYatra is not a replacement for medical diagnosis or psychiatric treatment.

3. Eligibility

Users must be at least 18 years old or have parental/guardian consent if under 18. By using our services, you confirm that you meet these eligibility requirements.

4. User Responsibilities

• Use MindYatra only for personal wellness purposes.
• Do not use our services for any unlawful or abusive activities.
• Keep your account credentials confidential and secure.
• Respect the privacy and experience of other users.

5. Intellectual Property

All content on MindYatra — including music, stories, guides, and tools — is the intellectual property of MindYatra and its licensors. Unauthorized reproduction or distribution is strictly prohibited.

6. Limitations and Disclaimers

• MindYatra does not provide medical or psychiatric advice.
• Use of the platform is at your own risk.
• Results may vary from person to person.

7. Subscription and Billing

• Subscriptions renew automatically unless canceled.
• All prices include applicable taxes as per Indian law.
• You will be notified of any price changes in advance.

8. Termination

We reserve the right to suspend or terminate access if misuse is detected, including violation of these terms or any applicable laws.

9. Governing Law

These Terms shall be governed by Indian law. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.

10. Beta Version Disclaimer BETA

Mental Health Terms & Policies

Medical Disclaimer

Data Sensitivity & Privacy

Your data is handled securely with strict confidentiality and encryption practices. We are committed to protecting your personal information and maintaining your privacy at all times. For complete details, please review our Privacy Policy.

Refund Policy

Prepaid Services

All services are prepaid and non-refundable unless stated otherwise. This ensures we can continue to provide high-quality wellness resources to all our users while maintaining the integrity of our platform.

Subscription-Based Services

Refunds are generally not provided for subscriptions. However, if you believe there has been an error or you have exceptional circumstances, please contact our support team for assistance. We handle each case with compassion and fairness.

Disclaimer & Consent

Data Deletion Policy

Users can request the deletion of their personal data associated with the MindYatra application at any time. We respect your right to control your personal information and are committed to honoring your privacy choices.

How to Request Data Deletion

Please send an email to Support@mindyatra.in with the subject line "Data Deletion Request" from your registered email address. Include your full name and any relevant details to help us process your request efficiently.

Processing Time

Verified requests will be processed within 7–30 business days, in accordance with applicable Indian IT laws and global data protection standards. You will receive updates throughout the process.

Data Retention

Certain data may be retained if required to comply with legal or regulatory obligations. We will inform you if this applies to your request and explain the specific reasons.

Confirmation

Once the data deletion process is completed, users will receive a confirmation email to their registered email address. If you have any questions during this process, our support team is here to help.